Welcome to Memoir Fine Jewellery .

By using our website and purchasing our products, you agree to the following Terms And Conditions: 

Product Information

We make every effort to ensure that our product descriptions and images are accurate and up to date. However, we cannot guarantee that the colors, sizes, and textures of our products will be exactly as depicted on our website.

Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with our products, please contact us within 24 hours of receiving your order to request a return or exchange. Please note that we do not offer refunds for used or opened products.

Conditions for accepting a return

• The item received is not matching your order.
• The item received is not matching the description of the item ordered.
• The item received is damaged.

Website Usage

The Memoir Fine Jewellery website is intended for personal and non-commercial use. You are not allowed to use any content or information from our website for any commercial purpose without our prior written consent. 

Account Registration

To purchase products from our website, you may not need to create an account with us. Although we might implement this in future . If implemented you are responsible for maintaining the confidentiality of your account information and ensuring that your account information is accurate and up to date. 

User Conduct

You agree to use our website and products only for lawful purposes and in a manner that does not violate any applicable laws or regulations. You are prohibited from using our website to engage in any illegal, harmful, or fraudulent activities. 

Product Availability

We reserve the right to change the availability of our products at any time without prior notice. We also reserve the right to limit the quantity of products that you may purchase. 

Force Majeure

We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, and government actions. 

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, and expenses (including attorneys’ fees) arising from your use of our website or products or your violation of these terms and conditions. 

Modification of Terms and Conditions

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website or products after any such modifications shall constitute your acceptance of the modified terms and conditions. 

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. 

Entire Agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and Memoir Fine Jewellery with respect to your use of our website and purchase of our products. 

Waiver

Our failure to enforce any provision of these terms and conditions shall not be construed as a waiver of any such provision or our right to enforce such provision in the future. 

Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Memoir Fine Jewellery and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any of our content without our prior written consent. 

Limitation of Liability

We are not liable for any damages, losses, or expenses that may result from your use of our products or our website. In no event shall our liability exceed the total amount you paid for your purchase.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information about how we collect, use, and disclose your data.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of UAE, without giving effect to any principles of conflicts of law. By using our website and purchasing our products, you acknowledge that you have read and agreed to these terms and conditions. If you have any questions or concerns, please contact us at Contact Us.